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Entry and Basic-level Jobs in Lagos, Nigeria
9
jobs
Mopheth Nigeria Limited
Customer Care Representative (E - Commerce)
Lagos, Nigeria
Energy Talent Company
Customer Service Representative - Benin
Lagos, Nigeria
Kiyix Vacancy
Cashier
Lagos, Nigeria
QFA Nigeria
Shift Supervisor
Lagos, Nigeria
Workforce Group
Intern, Sales Trainee - Retail
Lagos, Nigeria
Worqulture
Executive Assistant To a Makeup Artist
Lagos, Nigeria
Sun King
Failure Analysis Engineer - Inverters, Lagos
Lagos, Nigeria
Salpha Energy Limited
Social Media Marketer (NYSC)
Lagos, Nigeria
Choice Talents NG
Junior Recruiter (Freelance)
Lagos, Nigeria
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Wave NG
CLOSEDWaitress, Club Cafe
Lagos, Nigeria
Closing: May 15, 2024
5 days remainingPublished: May 8, 2024 (2 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Requirements / Qualifications
- B.Sc or HND in a related field.
- Proven experience in customer service or a related field.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a customer-centric mindset.
- Proficiency in using online communication tools and e-commerce platforms.
- Ability to multitask and prioritize in a fast-paced environment.
- Positive attitude and willingness to go above and beyond to exceed customer expectations.
Responsibilities
Requirements / Qualifications
- B.Sc or HND in a related field.
- Proven experience in customer service or a related field.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a customer-centric mindset.
- Proficiency in using online communication tools and e-commerce platforms.
- Ability to multitask and prioritize in a fast-paced environment.
- Positive attitude and willingness to go above and beyond to exceed customer expectations.
Job Summary
- Are you passionate about customer service and ready to make a difference in the world of e-commerce?
- We're seeking a dedicated Customer Care Representative (E-commerce) to join our team at our Victoria Island location.
- In this role, you'll be the face of our brand, ensuring that every customer interaction is positive, memorable, and exceeds expectations.
Job Functions / Duties
- Provide exceptional customer service to our valued customers online.
- Respond promptly and professionally to customer inquiries via email, chat, and social media platforms.
- Assist customers with order-related questions, product inquiries, and technical issues.
- Resolve customer complaints and escalate complex issues to the appropriate department.
- Process returns, refunds, and exchanges in accordance with company policies.
- Proactively identify opportunities to improve the customer experience and provide feedback to the management team.
- Stay up-to-date with product information, promotions, and company policies to better assist customers.
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